My wife and I just returned from a vacation that took us to Italy from 19 Oct thru 31 Oct, 2016. Our air travel, ground travel and hotel accommodations were arranged for us by you.
We had the distinct pleasure of having your company provide the ground transportation for our stay. We wanted to send you this "Thank You" note for the outstanding service your contracted staff provided.
Every driver was exactly on time, was very professional, while at the same time being very informative and attentive to us. Quite frankly, we were very surprised and very appreciative of the high standard your company has set for its services.
Please do not hesitate to use us as a reference, as we wish to do what ever we can to contribute to your ongoing success. It would also be great if you might have a way to let the individuals would provided us the transportation know how appreciative we are of them for the wonderful personalities they are. We will not hesitate to tell all of our foreign travel acquaintances of what a wonderful, safe, comfortable and "value-added" service you provide.
Vernon and Suzanne, Trinidad, CO
“ We had a wonderful time on our vacation. The connections with all the transportation and guides went smoothly and all the guides were extraordinary. The hotel and their desks and employees were exemplary. We all had such a wonderful time that be assured we will connect with you again. We are already planning a trip to the Emilia-Romagna area in the fall of 2016. Thank you for your expertise and advice.”
“I want to thank you for helping us to create an incredible family memory by visiting Italy for our recent vacation.
The tour package you created for us worked out perfectly, and the trip was a huge success in large part to the attention to details that you provided. For example – upon arrival in Rome, it was terrific to be greeted by someone who escorted us to a bus which dropped us off at our hotel – making the first impression one of ease, convenience and personal care. The first night’s dinner that you arranged was a welcomed delight to the 10 weary travelers! The pre-arranged tours provided the right mix of scheduled and free time, and the tour guides were informative and entertaining for the group! The paperwork was all in order, and the instructions you provided were spot-on. Having breakfast included at each of the hotels was a nice way to start each morning.
“I just want to tell you how well everything went for my family vacation in Italy. Everyone was thrilled with the accommodations, restaurants, guides, and transportation. Thank you so much for all you did to help make the trip go smoothly. It was a huge success and a once in a lifetime opportunity for much of my family. Thank you!!”
“We’ll our Italian holiday has now come and gone, and I wanted to thank you for a job well done.
We arrived back last evening. All the arrangements went very well, and all the pieces fell together nicely.
From being warmly greeted in Rome, until we were dropped off at the hotel in Florence, everything went like clockwork.
We enjoyed the Vatican immensely.
Some small issues with restaurants, but the food overall was very good.
Thanks again, and if our future plans once again include Italy, I will certainly think of you.
Our family stayed in the I Due Golfi villa (April 19 – 26, 2014) and we wanted to express our thanks. Francesca met us and walked us through the property, (which is amazing). She also went above and beyond, taking us to the village, showing us where to shop and waiting while we made small purchases before returning us to the villa.
I wanted you to know the property far exceeded our expectations. Maria was courteous and helpful! The town of SAgata is gem! We cannot wait to return! I will happily recommend your services for accommodations when traveling to Italy.”
“Having never been to Italy before, I was a little nervous. Once I arrived, Dante settled my nerves and made me feel like I was a part of his family. What a wonderful guide! Italy itself is a dream…the fountains, museums, statues and of course, the FOOD! I loved all of the hotels, my favorite was the Grand Hotel Minerva in Florence. Thank you for making my dream of seeing Italy come true! I can’t wait to go back!”
Mrs. A.P., Edison, NJ
“Recently we traveled to Italy on the Northern Continental Tour. Our tour guide, Raffaele Darino, was also exceptional. His knowledge, mixed with his delightful sense of humor made our bus rides from city to city a pleasure. He knew exactly how much information to feed us without boring us with a history lesson. He prepped us well in order to help us navigate the country safely and smoothly.
By the end of the trip his "family" as he referred to us tourists were reciting (not with the same lovely accent of course) what we affectionately called "Raphaelism's". Additionally our bus driver Stefano was exceptional. A wonderful trip thanks to wonderful people.”
Mr. & Mrs. R.D., Chicago, IL
My clients Rich and Ellen just returned from their fabulous Eat Pray Love tour and they wanted me to tell you their guide Dante Roversi was amazing. He took care of everyone in the group as if they were the only ones on the tour. He was very informative and knowledgeable and a delight to spend the tour with. They also enjoyed the in-depth tours they took during their post tour extension that you arranged for them. Thank you for all your help. Love it when the client comes home happy!
Mrs. J.S. Colorado Springs, CO
“I am writing to thank you for the 5-star vacation experience that the Holt family enjoyed over the New Year Holiday season.
Our hotels and their staff were excellent. Motor transfers and drivers were on time and courteous. Our guides were amazing. I felt like I was in one of those few college classes that I will remember forever because the professor made the subject matter "come to life." Train service was "on time". Wish the US had those kind of trains. We had a unexpected treat with our visit to the Tuscan farm ( Tenuta Casanova ). Wow! What a meal! Stefano was a true delight. Did I say the wines were fabulous? I ordered a case. To sum up: I wouldn't have changed a thing. I will be contacting Massari Travel the next time we travel.”