I don't know if there are word to Express the wonderful time the eight of us had. All the hotels, drivers and guides where the best. All bent over backwards to make sure are time with them went as we wanted.
Thank you so much for the effort you put in. I will gladly refer anyone to use you as their travel advisor.
i am very fine thank you, the stay in Italy was perfect!
Many thanks for the good arrangements :
we all loved Francisca, our guide and could not have done without her!
driver Gianni was very nice too, punctual, friendly and very helpful to bring us safely back to the hotel after Tivoli excursion, (he had to drive a longer way due to the demonstrations on that day in the city).
my guests loved the restaurants especially Papa Rex & Ciocco in Tivoli.
we all keep a very good memory, I will definitely recommand your agency to my friends, would you also be interested by individual requests or smaller groups?
I wish you all the best
kind regardsKathy Oliver Group
His group was very happy with all services and hotels. Thank you for taking care of this group! Good job!
See his detailed comments below:
Our group returned last Wed. after a wonderful week in Tuscany. The weather was pleasant throughout our stay. It was sunny and 60’s, drivers and guides all did a great job and hotel choices were excellent.
There were many highlights but I think all enjoyed the Lido Palace in Santa Margherita. Could have stayed a few more days. Also the Palazzo Squarcialupi was excellent and exceeded our expectations. Wonderful history, owner and staff helpful plus a top rated restaurant and clean large rooms. Beautiful furnishings in the public space. I would highly recommend it to others as it is centrally located and a quaint town with good shopping and choice of restaurants within an easy minute walk.
The one change we did make to the original itinerary was to cancel the excursion to Montepulciano after Siena. The round trip driving time was over four hours just a for a wine tasting.
It think everyone had seen enough of the hilltop towns by day four and with the road curve driving it was just too much driving and it would have been dark on the return.
The office was able to substitute another wine tasting convenient to Siena and our home base. It was Tenuta Torciano and was excellent. One of our group bought six bottles
so everyone was happy. I think the group appreciated this last minute change.
One mention of outstanding customer service was our driver Giovanni Borriello from the Florence based transportation company. He was so good that we requested his service for our entire four days at Castellina in Chianti. Giovanni spoke good English, was caring, knowledgeable and we all felt safe with his driving the hills of Tuscany. The best!
I think the one disappointment was Pisa. Not because of the history and structure but because of the way the local authorities have let the 100’s of vendors surround the grounds and their aggressive approach to selling their goods and wares. The experience distracts for the overall visit in my opinion.Wahoske/Lakeville Group
“We just returned home from spending the past two weeks in bella Italia with our four bambinos (3, 6, 9, and 12), mom, sister, and mother- and father-in law (10 of us in total). I am so overwhelmed by the experience we shared together; it was undoubtedly our best vacation EVER. We visited Milan, Venice, Florence, Rome, and Sorrento during our trip with private tours of Tuscany, Cinque Terre, Vatican City, and the Amalfi Coast. We just had to show up and enjoy the best Italy had to offer.
Hotels: I normally expect European hotel rooms to be small and simple, but you put us in beautiful, elegant, spacious hotels (plenty of room for our party of 10 in 3 rooms) that were all centrally located in every city. The amenities were perfect, breakfasts were complete and delicious, and service was exceptional in each one of them.
Transportation: you arranged private transportation via coach busses from city-to-city (and vans, water taxis and trains within cities) which was all very convenient. The drivers stopped for restroom and snack breaks as needed, and we were able to sit back to get some rest or enjoy the beautiful countryside in transit.
Tours: The private tours were perfect. The tour guides are very flexible and 110% focused on serving you. They tailor the tours to your interests, while at same time do all of the thinking for you so you can relax and enjoy. You did a really nice job coaching us on which spots in Italy we should visit with a tour vs. those we can see on our own. we were still able to walk the towns, visit the churches and bell towers, take gondola rides, and view the ancient architecture on our own, while saving the private tours for the most sought after and difficult-to-get-to spots. It was the perfect balance.
Before leaving Sorrento, the last stop on our trip, our kids all said they wanted to move to Italy. The adults all knew this was the most amazing vacation we have ever had, and likely ever will have.
Thanks you for making this all possible for us. You were very resourceful, responsive, and focused on making everything perfect. It was an amazing trip, and we are so grateful.”Rippole Group
“We had an amazing vacation. My father was like a little boy walking
around the town he grew up in. Our driver Nino was fantastic. He was
very respectful, patient, and just fun to be with. Marco our tour guide
was the same. They became part of the family. I would recommend their
services to anyone planning a trip to Sicily.
This was a once in a life time vacation and my expectations were high.
I was pleasantly surprised when my expectations were not only met but
Based on our experience in Sicily, We are talking about possibly going
to visit my wife and mothers roots in Naples.
I want to thank you for all your hard work when planning all of the
arrangements. I will recommend you and your company to anyone thinking
of making a trip to Italy.”
“sorry i didn’t write you asap…we came back and became consumed with catching up with business…Wonderful…in a word…beyond all our expectations. The hotels were perfect…and I know you said we would love the Brunelleschi…and we did…but we really loved the Giovanelli in Venice…so beautiful/our room was amazing!!…and in a great walking area…the best for local restaurants come to find out…we had our best meals in Venice! Everything went off seamlessly… and with amazing ease...my husband was impressed that at every turn there was someone waiting for us and ready to take us/direct us where to go…we did have one glitch in Florence however, the bus driver didn’t show up and didn’t let us know where he was so the front desk called the number and found out he was many blocks away…the hotel helped us take all our luggage and led us to him…and it was quite a hike…nearly to the station…but we got to there and made the train without any trouble after that. I have to say, I’m surprised how easy everything was and can’t imagine how anyone would be able to cover all the details you took care of…we'll never travel without your help….at least to the destinations you service. PS…loved Assisi and it was well worth the $$….my husband and I want to go back and stay!! Thank you so much for your help making our family vacation so memorable…and look forward to working with you again.
Oh…..and I wanted to mention how great the tours and tour guides were….we had the same guide for the Colosseum/Forum and the next day Ostia…Alberto…he was so kind a lot of fun…and the guide in Venice was so accommodating and knowledgeable…just awesome…LisaTorrado Group
“I want to share Hope's email message regarding the groups' rating on the Italy trip. It is very positive and it gives me one last opportunity to say that it would not have been the same without you making arrangements and all the little details. Most especially the hotels that Hope and I wanted to use, Hope liked. If I ever have the chance to do another trip like this, I would not hesitate working with you and all the staff involved. On behalf of me and the Vaccaro Family please extend our thanks to everyone involved with this trip.
We would like you to know how extraordinary the trip was for the Vaccaro family. Memories that will last a life-time. Thank you.”Vaccaro Group
“ What an amazing and wonderful trip we had! The tour guides were all outstanding! In particular, Dominico in Taormina was so helpful and flexible in helping make the connection with my Sicilian relatives. The sites, the hotels, the FOOD! And perhaps the best part was that my brother-in-law found his long lost relatives in Pioppo, with my son acting as interpreter. We made a lifetime of memories. Thanks so much for all of your help!Markello Group
“We had a wonderful time in Italy and everything you did for us was perfect!! We loved the hotels, the transfers were great and the guides were awesome!! We did eat at the restaurant in Positano (Medeterraneo) that you recommended and it was fabulous and the people were so nice there – we had a lot of fun. Can’t thank you enough for your recommendations. The hotel in Sorrento was beautiful and the Rome hotel was in a great location and very nice too. Also the Swains told me that they truly enjoyed the hotel and guide in Rome and that they also had a wonderful experience. I knew that their transfer from the ship was there as both of our transfers arrived the same time.
Looking forward to the next time!!”Penny Smith Group
“Where do we begin? We will always remember our "Trip of a Lifetime". This was the greatest time we have ever had traveling and you made our 50th Anniversary something we will remember for the rest of our lives. We must mention our guide, Raffaele D'Arino. .He was more than outstanding. His charm, his knowledge, and his concern for all of our needs was way beyond our expectations.”Mr. & Mrs. D.S., Trumball, CT