I just wanted to get intouch with youj and let youknow that our trip was fantastic! Once I got my passport issue cleared up with the help of the Philadelphia passport office, we were on our way. The hotels were wonderful, the dinner great and all the transportation and guides were just fabulous.
Would recomend a Massari Travel custom tour to anyone who asks!!!
Thank you so much for your help with putting the triptogether for us!Russ Group
Well we have been home from Italy for one week now. So sad! We had an amazing time! Great food, great wine and wonderful experiences. Everything was perfect. The accommodations and tours were exactly what we hoped for. No problems or issues.
The only bad thing was having to leave!
I can’t thank you enough for your help in making this an awesome experience. You were so helpful and patient with all of our requests.
We are already talking about another trip, this time to Sicily! I will be in touch with you when we start to plan!
Thank you again,Shea Group
Maria, all of my friends are saying this trip was amazing ?? Grazie Bella ??Terry Group
Overall, we were delighted with the trip. The guides were very knowledgeable and their ability to relate to the young girls was wonderful. We found the the coordination of picking us up at airports, hotels, and canals went like clockwork. Our accommodations in Rome and Venice were fine, but found the Adler Cavalieri in Florence not up to our expectations. The rooms themselves, though supposedly superior, and the location of the hotel made that aspect of the trip disappointing.
On the whole we were very pleased and would recommend Massari Travel to others.
Thanks for your efforts in helping put this trip together.
We had an excellent trip to Rome and Sicily. The accommodations were very nice. The tour guides and bus drivers were knowledgeable and accommodating to the audience, i.e., the children. The Explora Museum, with which we were unfamiliar, was a big hit. The zoo was greatly changed from ten years ago and we enjoyed it a lot. Needless to say, the pizza-making class in Rome was a ton of fun and the "dinner" served around our pizzas was delicious. The cooking class in Sicily for three of us was very special as well. What charming
chefs we had to teach us in both places!
The only little element of the trip that was amiss was the wine tasting following Mt. Etna. We somehow pictured a light lunch near Mt. Etna featuring local agricultural products, with a little wine accompanying. You should have seen Mr. Gambino's face as he and staff greeted us holding out eight glasses of wine and saw three little children before them! Everyone was gracious as could be when their confusion cleared, and they served the children pasta while we nibbled on cheese,olives and sausage and tasted four wines. But it was an unfortunate hour-ride from Mt. Etna.
Nonetheless the trip was grand. We are glad we planned the trip through Massari Travel and we thank you for your patience and hard work in putting it together.Flaxman Group
I would like to take a chance to tell you JOB WELL DONE. Thanks for everything!
“I would like to echo what Tom and Eileen say below about our trip. Me and my husband’s expectations were exceeded, and we all had a great time. It was truly a trip of a lifetime. All of the service providers offered via Travelive were wonderful. Some of course, stand out as exceptional. Thank you for all of your efforts to make our needs work out for our group. Also, a big thank you to Judy Guerra for all of her time, research and efforts on our behalf as well. It is all truly appreciated! “
“I just want to take a moment to let you how happy I am with this Italy Trip. I went into this with little or no expectations for the sole purpose of not allowing myself to be disappointed……..it ended up being so much more than I could have ever expected. I felt like a VIP the entire time…….I will definitely use your services in the future!”Guerra Group
I don't know if there are word to Express the wonderful time the eight of us had. All the hotels, drivers and guides where the best. All bent over backwards to make sure are time with them went as we wanted.
Thank you so much for the effort you put in. I will gladly refer anyone to use you as their travel advisor.
i am very fine thank you, the stay in Italy was perfect!
Many thanks for the good arrangements :
we all loved Francisca, our guide and could not have done without her!
driver Gianni was very nice too, punctual, friendly and very helpful to bring us safely back to the hotel after Tivoli excursion, (he had to drive a longer way due to the demonstrations on that day in the city).
my guests loved the restaurants especially Papa Rex & Ciocco in Tivoli.
we all keep a very good memory, I will definitely recommand your agency to my friends, would you also be interested by individual requests or smaller groups?
I wish you all the best
kind regardsKathy Oliver Group
His group was very happy with all services and hotels. Thank you for taking care of this group! Good job!
See his detailed comments below:
Our group returned last Wed. after a wonderful week in Tuscany. The weather was pleasant throughout our stay. It was sunny and 60’s, drivers and guides all did a great job and hotel choices were excellent.
There were many highlights but I think all enjoyed the Lido Palace in Santa Margherita. Could have stayed a few more days. Also the Palazzo Squarcialupi was excellent and exceeded our expectations. Wonderful history, owner and staff helpful plus a top rated restaurant and clean large rooms. Beautiful furnishings in the public space. I would highly recommend it to others as it is centrally located and a quaint town with good shopping and choice of restaurants within an easy minute walk.
The one change we did make to the original itinerary was to cancel the excursion to Montepulciano after Siena. The round trip driving time was over four hours just a for a wine tasting.
It think everyone had seen enough of the hilltop towns by day four and with the road curve driving it was just too much driving and it would have been dark on the return.
The office was able to substitute another wine tasting convenient to Siena and our home base. It was Tenuta Torciano and was excellent. One of our group bought six bottles
so everyone was happy. I think the group appreciated this last minute change.
One mention of outstanding customer service was our driver Giovanni Borriello from the Florence based transportation company. He was so good that we requested his service for our entire four days at Castellina in Chianti. Giovanni spoke good English, was caring, knowledgeable and we all felt safe with his driving the hills of Tuscany. The best!
I think the one disappointment was Pisa. Not because of the history and structure but because of the way the local authorities have let the 100’s of vendors surround the grounds and their aggressive approach to selling their goods and wares. The experience distracts for the overall visit in my opinion.Wahoske/Lakeville Group
“We just returned home from spending the past two weeks in bella Italia with our four bambinos (3, 6, 9, and 12), mom, sister, and mother- and father-in law (10 of us in total). I am so overwhelmed by the experience we shared together; it was undoubtedly our best vacation EVER. We visited Milan, Venice, Florence, Rome, and Sorrento during our trip with private tours of Tuscany, Cinque Terre, Vatican City, and the Amalfi Coast. We just had to show up and enjoy the best Italy had to offer.
Hotels: I normally expect European hotel rooms to be small and simple, but you put us in beautiful, elegant, spacious hotels (plenty of room for our party of 10 in 3 rooms) that were all centrally located in every city. The amenities were perfect, breakfasts were complete and delicious, and service was exceptional in each one of them.
Transportation: you arranged private transportation via coach busses from city-to-city (and vans, water taxis and trains within cities) which was all very convenient. The drivers stopped for restroom and snack breaks as needed, and we were able to sit back to get some rest or enjoy the beautiful countryside in transit.
Tours: The private tours were perfect. The tour guides are very flexible and 110% focused on serving you. They tailor the tours to your interests, while at same time do all of the thinking for you so you can relax and enjoy. You did a really nice job coaching us on which spots in Italy we should visit with a tour vs. those we can see on our own. we were still able to walk the towns, visit the churches and bell towers, take gondola rides, and view the ancient architecture on our own, while saving the private tours for the most sought after and difficult-to-get-to spots. It was the perfect balance.
Before leaving Sorrento, the last stop on our trip, our kids all said they wanted to move to Italy. The adults all knew this was the most amazing vacation we have ever had, and likely ever will have.
Thanks you for making this all possible for us. You were very resourceful, responsive, and focused on making everything perfect. It was an amazing trip, and we are so grateful.”Rippole Group